axumit solutions

 

Our Experience of providing PC, Server, Network, and Support in California and Africa, to customers in a whole variety of different industries, has taught us that each business policy and approach to information technology infrastructure differs tremendously and therefore one solution does NOT suit all.

We therefore invest time auditing your environment and gathering a full, detailed list of your expectations before considering change. Using information gleaned we simplify the design and implementation stages, adjusting hardware and software technology choice accordingly. This ensures a versatile, reliable and adaptable platform for your information systems that to cope with changing business priorities. This process is vital in enabling us to meet your expectations.

  • Unlimited telephone and remote support.
  • Unlimited onsite support services.
  • Unrestricted hardware/software support.
  • A dedicated account manager.
  • Guaranteed fast response times.
  • Pro active 24/7 network monitoring service.
  • Scheduled backup and anti-virus checks.
  • Scheduled software patching.
  • Regular consultation.
  • Hardware procurement and installation service.
  • Network Operations Support
  • Consolidation/Relocation Support
  • Applications Hosting Environment
  • Data Center and Facility Management
  • Help Desk/Service Management
  • Enterprise Messaging
  • Enterprise Storage
  • Patch and Configuration Management
  • Telephone and Network Services
  • Internet Protocol (VoIP)

Specialist support services.

Our IT Department also offer a 6am support service, 24 hour support and IT support for satellite offices overseas. We also provide Emergency IT Support services to non-contracted clients. See our IT Support rates for more information on these services.